Questions
Good to know
Anything else? Ask us on your demo call.
What does CheerTicketing cost?+
One fee per paid ticket, set in your agreement (the example plan is $4.00). No monthly or setup fee, and comps are free.
When do we get paid, and into which account?+
Ticket money goes to your own Stripe account as tickets sell. Stripe pays it out to your bank on the schedule you choose in Stripe.
Do fans see a separate fee?+
No. Fans pay the ticket price you set. Our fee comes out of each sale, never on top.
Who decides refunds?+
All sales are final under CheerTicketing’s ticket policy. Fans contact CheerTicketing support, who decides any refund and handles event cancellations with you; you see every refund in your dashboard.
How do we go live?+
Set up your brand, web address and Stripe account, then ask to go live. CheerTicketing checks your first launch, usually within 1 business day.
Can we sell at the door?+
Yes: card on an Android phone with Tap to Pay, or cash, from the same app your gate team scans with.